incident...
Trader: "The system is not calculating! I can't see my positions"
Trading-assistant: "Let me contact business managers"
Business manager: "What is going on? Support, can you locate the problem?"
Support: "Let me contact the developers"
Developers: "I can't replicate the problem, let me investigate."

30 mins later...
Trading-assistant: "How's it going? I still can't use the spreadsheet, it is imperative that it is usable..."
Business manager: "Let me find out...:
Business manager: "Hi Director, we have situation...."
Director: "Let me talk to the manager."
Manager: "Let me talk to the developer, probably we are affected by the system"
Assistant-Manager: "support, other managers, any system problem?"
Managers: "we have encountered problems with the system"
Managers, support, assistant managers and directors: "we need a new system, development, new process, database, and approximate 6 months to develop this"
Senior director: "we will name it after a Greek god"
Business manager "trader, we will have a solution for you in six months"

9 months later...
Trader: "The system is not functioning! I can't see my positions!"
Trading-assistant: "Let me contact the business managers"
Business manager: "Support, can you please investigate?"
Support: "Let me contact the developers"
...
Business manager: "we will have a solution for you in 3 months, we need an upgrade on the system to resolve a problem"
...
Trader: "Never mind that, I have turned on my calculation mode, it is working now."